Dhaka Desk
Gulshan, Dhaka-1212 from 9am to 11pm
View account, login and app setup
Get a quick view of jyjili Support
4.2/5
Average rating
11,354
Reviews visible
2.1M+
Active users online
99.9%
Active users online
Support contact in four cities
Chattogram Desk
OR Nazim Road, Chattogram open daily
Payment works with bKash and Nagad
Sylhet Desk
Jindabazar, Sylhet from 12pm to 10pm
APK, device setup and update issues checked
Khulna Desk
Sonadanga, Khulna from 10am to 9pm
Rocket, help with phone verification and access
Three easy ways to contact jyjili
Live Chat
If you want quick answers, this is good; most questions are answered within 3 minutes
Work continues at night too, so there is no delay
For major issues, write with screenshots and you can send to [email protected]
Dhaka and Chattogram users use this more
Phone
In an emergency, call the office number: +880 1234 567890
Available from 9am to 10pm
Where jyjili Help is used
Account issues
If you forget your password, or the name is wrong, or login is blocked, check quickly
Support team guides in two steps
App Setup
If the jyjili App doesn't open properly, they check the version and device
On Android 8+ phones, this usually runs smoothly
Payment support
They even point out small mistakes with bKash, Nagad and Rocket
Sync phone notifications to speed things up
Three quick steps to get help
Step 1
Describe the problem briefly
What happened, when it happened, and which phone you are using, provide these three details
Screenshots are even better
Step 2
Choose Live Chat or Email
If you want quick answers, chat; for details, both chat and email are available
Night-time Dhaka users can also reach easily
Step 3
Follow the instructions
Do the steps the team provides all at once
Most cases progress within 10 minutes
What users are saying
Rifat, Dhaka
Quick reply in live chat; reconciling with bKash was easy.
Sabrina, Chittagong
I sent a screenshot by email and got a clear answer within one day.
General questions.
When is jyjili Support available?
Live chat is open all day; phone and email are quickly answered during office hours.
Which channel provides the fastest
For simple questions, if live chat is fastest, use the phone.
What should I do if there is a problem with
Send the transaction number and screenshot; the team will review.
Will I get help with the jyjili App?
Yes, app installation, updates and login are all shown.
If you call from Dhaka, is it answered quickly?
Yes, calls are answered quickly during office hours; live chat also works well during busy times.
jyjili Login and how to access the account.
If login problems occur, support first checks that: wrong password, old app or phone settings are all checked.
If you want to know, jyjili App instructions And Help page See
Join Login